Software written by our engineers is fully documented defining the purpose, approach and solution to be employed and ensures the project goes through a controlled design process.

The end result being maintainable and understandable software for both our own and client engineers.

 

 

The importance of support for industrial automation systems, involving software and hardware cannot be over emphasised, because the failures of such systems will directly impact production, process availability and consistency.

Two forms of technical support are provided:

1. Telephone support is offered as the primary service available in the event of a breakdown.

2. On-site service is available when a problem can’t be fixed quickly over the phone.

These services ensure that the majority of faults are rectified quickly, the minimum of ease.